Parent and Carer Support | Southtown Primary School

Family Support Work

Mrs Tracey Johnson and Mrs Hazel King are our Parent Support Advisors. Please do get in touch with them if you have any difficulties on 01493 653908.

School Contact

Although we are not able to welcome parents and carers into the school at the moment, we are more than happy to answer queries by telephone or email. Email office@southtown.norfolk.sch.uk and all queries will be passed on to the appropriate member of staff.

Do you or your family need any support currently?

Please see below for information about different types of support that are available. Please contact school if you require any further information.

Norfolk Assistance Scheme The Norfolk Assistance Scheme (NAS) helps people who are unable to meet their immediate needs or need practical support to set up home. There are many people in our community who need this support, and even more so during the coronavirus outbreak. The scheme can therefore help people who are struggling because of coronavirus, for example those who have been furloughed, are on reduced hours or have been made redundant.

Norfolk Winter Covid Support Scheme Help for anyone currently suffering hardship.

See, Hear, Respond Rapid support for children and young people affected by the coronavirus.

Mental Health and Wellbeing Offers different types of wellbeing and mental health support.

Free Online Learning for all of the family Interactive Taster Sessions, Library courses and workshops.

Pink Orange Ingredient Kits provided for households.

Early Childhood and Family Services Activities Free Virtual Group Sessions being offered.

Just One Norfolk A local resource providing advice on all aspects of a child's life.

Adult Learning Courses Courses are being offered online.

Hungry Little Minds Provides advice and ideas for parents and carers looking to boost their child's communication, language and literacy development.

Norfolk SEND Partnership Provides free and impartial advice and support about special educational needs and disabilities for children, young people, parents and carers.

Dr Alex George's Five A Day Top Tips for Young People's Good Health and Wellbeing

Thinkuknow Information about protecting children both online and offline.

Childnet More information about online safety.

UK Safer Internet Centre Tips, resources, guides and advice for keeping children safe online.

Let's Talk About It Guidance about protecting your child from online radicalisation.

Nelson's Journey Support and guidance to cope with bereavement.

Resource to guide and support your child to ask for help if needed - Key Stage 1

Asking for help KS1.pdf

Resource to guide and support your child to ask for help if needed - Key Stage 2

Asking for help KS2.pdf

Safeguarding

Our school Designated Safeguarding Lead is Miss Susan Bacon. Alternative safeguarding leads are Mrs Tracey Johnson and Mrs Hazel King.

If you wish to raise concerns about a child (your own child or someone else’s child), you can contact the Norfolk Children’s Advice and Duty Service (CADS) on 0344 800 8020.